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M* legacy Portf. Mngr gone, or just malfunctioning?

CrashCrash
in Other Investing
Nothing here.

Comments

  • sma3
    It was working yesterday but certainly not today

    I had trouble a couple of weeks ago downloading a csv file into legacy, and they responded with the information I needed to fix it. It doesn't help without legacy because the new portfolio manger will not let you download a file and new watch lists on legacy will not show up in the new one

    They said they would continue it last year. I hope so
  • yogibearbullyogibearbull
    After a while, it had the following error message. Posted a note on M* Investor forum.

    504 Gateway Timeout ERROR
    The request could not be satisfied.
    We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
    If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
    Generated by cloudfront (CloudFront) HTTP3 Server
    Request ID: 0MY0704P9j9-fIviXlDUoKWxqP3XLCH_jjpDnZNQl3FGqdhbClYhFA==
  • CrashCrash
    Ok, thanks for the responses. I just checked again. Legacy is still down. Stinky Poopy.
  • CrashCrash
    .....And now, the newfangled page won't load, either.
  • sma3
    neither new portfolio or charting is working
  • CrashCrash
    Glad I'm not PAYING them.
  • hank
    Crash said:

    Glad I'm not PAYING them.

    I’m paying them. Frustrating this morning when I tried to compare a few different funds’ performance history. Just checked. Working now.

  • Observant1
    edited November 16
    I can't access M* Portfolio Manager.
    The 504 Gateway Timeout ERROR YBB mentioned previously is being generated.

    Edit/Add: Able to access after fourth attempt. Not confident service won't be interrupted again.
  • Mona
    Observant1 said:

    I can't access M* Portfolio Manager.
    The 504 Gateway Timeout ERROR YBB mentioned previously is being generated.

    Edit/Add: Able to access after fourth attempt. Not confident service won't be interrupted again.

    I too got in after multiple tries. However, the page is frozen and I keep getting a pop up "Page unresponsive".
  • CrashCrash
    edited November 16
    9:11 p.m. EST Saturday, still an empty page when trying to look at Legacy. The new flavor does respond. Still stinky poopy.
  • Ben
    Same here. Blank page for Legacy. The new flavor lists categories but no specific funds.
    Crash said:

    9:11 p.m. EST Saturday, still an empty page when trying to look at Legacy. The new flavor does respond. Still stinky poopy.

  • Ben
    Update: I found I was able to see the data in Legacy by leaving the blank page by clicking "Help". Then I clicked the Go Back arrow in the web browser (Safari) and everything was there.
    I wondered if I could repeat the small miracle. I closed the window and opened M* once more in a new window. Once again Legacy was blank and once again I followed the steps that allowed me to see holdings and this time it did not work. Back to Stinky Poopy.
  • msf
    It wasn't just the legacy view that was failing but the "new and improved" version as well. It would just sit there spinning.

    As others have commented, the legacy portfolio comes and goes.
  • CrashCrash
    ...."comes and goes." But it worked fine on Friday....
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