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For years I have used Yodlee on Vanguard to aggregate my Schwab account. Worked great. For the past few months, I can't get it to refresh and update. It seems that 2FA is the problem. I can't even get Vanguard to acknowledge that there is a problem, although they can clearly see that my refresh failed! They are too busy paying their employees $1,000 each to get vaccinated instead of concentrating on their clients needs.
They are too busy paying their employees $1,000 each to get vaccinated
If the concern is about the amount of time expended ("too busy"), ISTM that having a computer cut a one-time check for an employee when a "vaccinated" box is checked off consumes virtually no time. What does consume time is checking off that box, i.e. verifying that an employee is vaccinated.
A vaccinate only policy, whether voluntary or mandatory, regardless of incentives, still consumes just a small amount of time. That's especially true when compared with other companies following a policy of accepting repeated testing in lieu of vaccinations.
@Mona , I've noticed that Vanguard is using Yodlee to authorize funds transfers from other brokers, like Schwab and I brought up to their management that there is a problem on their site with Yodlee.
Anyways, I was able to escalate the issue to their Executive Team and got a hold of Monique Burnette, Executive Correspondent, 888-888-7062, Ext. 66110 on business days between 8:00 a.m. and 4:30 p.m., Eastern time Hope it helps, but I always submit the issues in writing.
@Mona , I've noticed that Vanguard is using Yodlee to authorize funds transfers from other brokers, like Schwab and I brought up to their management that there is a problem on their site with Yodlee.
Anyways, I was able to escalate the issue to their Executive Team and got a hold of Monique Burnette, Executive Correspondent, 888-888-7062, Ext. 66110 on business days between 8:00 a.m. and 4:30 p.m., Eastern time Hope it helps, but I always submit the issues in writing.
Thank you for the information. Monday, I too will contact Monique Burnette. I do not understand why the people I spoke with, including my Flagship Rep., were unaware of the problems.
Hi guys, In viewing my portfolio in M*'s Portfolio Manger this morning (Saturday 10/2) around 5:45 AM, I am finding than a good number of my mutual funds have stale pricing from Thursday's market close and M* has failed ... yet again ... to update many mutual funds in my portfolio with Friday's nav market closing values. No wonder M* gets bashed on many investment boards.
Hi guys, In viewing my portfolio in M*'s Portfolio Manger this morning (Saturday 10/2) around 5:45 AM, I am finding than a good number of my mutual funds have stale pricing from Thursday's market close and M* has failed ... yet again ... to update many mutual funds in my portfolio with Friday's nav market closing values. No wonder M* gets bashed on many investment boards.
Hi guys, The crew in the IT Department seems to have done some fast (fix-it) work this morning because at 9:30 am in checking my portfolio in portfolio manager ... well ... it seems to be fixed with Friday's closing nav values.
Morningstar's screener and portfolio tracker have been down more than they've been up this morning. I got to one page that literally read "Ooops..." and a bunch where the page frame loaded but the page functions did not.
Curiously, I had a bit more success with the Opera browser than with Chrome or Firefox.
Hi guys, The crew in the IT Department seems to have done some fast (fix-it) work this morning because at 9:30 am in checking my portfolio in portfolio manager ... well ... it seems to be fixed with Friday's closing nav values.
ISTM these occurrences happen mostly on Fridays. And as Ol Skeet mentions, Saturday morning seems to be the charm. Can’t complain about the price (in my case 0). I back M* up with a subscription tracking app. One or the other usually works.
Their charts seem less reliable lately and I always have to compare them to Stockcharts if SC recognizes the symbol. The difficulty is M* charts do not seem to correct their faulty data later and carries the errors. E.g., For PSPTX., M* shows a 3% jump on 9/29.
Lipper seems screwed up tonight. For several funds the YTD figure displayed in the “overview” is starkly at odds with the YTD when one brings up “performance”. And in comparing M*, Yahoo and Lipper, it’s unlikely the YTD numbers will match. I realize it’s best to go right to the institution. Works with TRP, but when I checked on DIAL (Columbia) they were current only to August 30. As interest rates have been all over the place recently, the August 30 date doesn’t tell the whole story.
For DIAL, Lipper shows roughy -1% (ytd) in its “overview”, but than lists it as -3.08% on the performance chart. Makes me wonder if the former is from some recent data bank and the latter perhaps from Columbia’s dated August 30 figure? Just curious how the double whammy of rising rates and falling stocks (high yield bonds) has affected that one.
Comments
If the concern is about the amount of time expended ("too busy"), ISTM that having a computer cut a one-time check for an employee when a "vaccinated" box is checked off consumes virtually no time. What does consume time is checking off that box, i.e. verifying that an employee is vaccinated.
A vaccinate only policy, whether voluntary or mandatory, regardless of incentives, still consumes just a small amount of time. That's especially true when compared with other companies following a policy of accepting repeated testing in lieu of vaccinations.
Anyways, I was able to escalate the issue to their Executive Team and got a hold of Monique Burnette, Executive Correspondent, 888-888-7062, Ext. 66110 on business days between 8:00 a.m. and 4:30 p.m., Eastern time Hope it helps, but I always submit the issues in writing.
Looks like Portfolio Manager has not been updated with today's market changes.
There have been multiple issues with various M* products over the past few years.
Curiously, I had a bit more success with the Opera browser than with Chrome or Firefox.
For what that's worth, David
For DIAL, Lipper shows roughy -1% (ytd) in its “overview”, but than lists it as -3.08% on the performance chart. Makes me wonder if the former is from some recent data bank and the latter perhaps from Columbia’s dated August 30 figure? Just curious how the double whammy of rising rates and falling stocks (high yield bonds) has affected that one.