A short story I thought some may be of interest.
I am in RiverPark Strategic Income. I noticed that the NAV closed down .03 yesterday. Not knowing what portion of that was from the month end dividend, I decided to call the transfer agent this morning to inquire. For whatever reason, the person I spoke with, did not know.
I then decided to call RiverPark in New York to inquire. When the switchboard operator answered the phone (I assume that's who it was) I explained the information I was looking for, not mentioning that I had spoke with the transfer agent, and requested that I speak with someone that would know the answer to my question. The switchboard said "please hold for a minute and I will connect you to someone that could answer your question".
Less than 15 seconds later, a gentleman picks up the phone and says "Morty Schaja, how may I help you" (for those that do not know, Morty Schaja is the CEO and Managing Partner of RiverPark Funds). Mr. Schaja answered my question and we spent the next 15 minutes or so talking about the stock and bond markets. Not once did he say needed to go.
I was impressed!