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How to stop TRP paper notifications

BaluBalu
in Other Investing
I have a mutual fund account at TRP. I have been on electronic communication for ever but noticed earlier this year they started sending me quarterly statements. So, I went into my TRP account reconfirmed my electronic communication choices. Today, I received semi-annual report for the TRP funds I own at TRP. I really do not want any paper communication from them unless they are obligated under law to send me paper. Help.

Comments

  • hank
    edited September 16
    That was the reason I left TRP 3 or 4 years ago. Tried everything to stop the paper statements from coming (web settings, repeated phone calls / complaints). The worse thing was they were sporadic and unpredictable - not regular. Had one been delivered to an incorrect address or stolen from my rural mail box, I wouldn’t have even known it was missing. Horror show lasted about 6 months before I left. . (I’d been a TRP client 25-30 years before the issues began.)

    There have been several threads here over the past few years about the poor customer service at TRP. Sounds like you’ve set / re-set the web-based account settings. Try phoning customer service. But don’t count on them resolving this. They couldn’t in my case.

  • CrashCrash
    They just don't care to be conscientious anymore. But neither is Schwab. Out of the frying pan and into the fire. Feces.
  • BaluBalu
    They claim I have privileges with them that I am not using. Let me see if the customer service can do peasant stuff.
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