Hello,
I am getting strange messages that my hotmail account was accessed illegally by some suspicious group from a foreign country.
Today I got a ransom message - pay otherwise they will send bad things about me to everyone I know, asking for money.
I am not going to send money anyway for sure.
I am thinking of closing the hotmail account but would like to archive messages to hard drive before.
I found steps to do this manually - one email at a time.
Some software utilities were listed but not sure if they are good.
So looking for some advice/software tool you have used?
Thanks,
Binod
Comments
If you haven't done so already, execute a virus scan and then use Malwarebytes for good measure.
I'm not that familiar with Hotmail.
It seems there isn't a way to archive all emails without using third-party software.
If you decide to utilize third-party software, research the software/company carefully before using the product.
https://en.wikipedia.org/wiki/ProtonMail
https://proton.me/mail/pricing?ref=hdrbtn
Approximately 3 years ago, I started to receive these extortion emails at my MSN email (I never had a problem with my Hotmail account). I changed my password and notified the FBI. These extortion emails lasted about 1 month.
While I rarely use my MSN email, I do receive a considerable amount of spam. The nature of the spam leads me to believe that it is a function of the extortion emails. I guess "they" figured if they could not get money from me, they would be a royal pain in the a**. This problem did not infect my PC with a virus or malware. I think that I had Windows Defender back then and a few years ago I added the free versions of Malwarebytes, Glary Utilities, and CCleaner.
Generally, these emails can come from any countries, typically from Eastern European counties, Russia, Iran, Turkey and other bad actors. So, do not clink on any links on your emails, or reply to them.
If you have click on the links, then there is a good possibility you may have imported the malware. Then you may have compromise you hard drive. But that is a different topic.
For now, assuming you have not click on any links and the hard drive is intact, several things you can do on your existing email account:
1. Create filters on your email browsers. When you hover you arrow over the email sender, it provides the email address. Pay attention to the “extension part” of the address so to alter yourself without even open the email. “.tu” is from Turkey; “ru” is from Russia. You can tell the filter to put these suspicious email into trash directly so you don’t receive them in the future. I create a large number filter parameters (email extension, email address, sender, and many more) and that filter out large number of garbage emails. New spam emails will pop up, but you can continue to squash them with filters and simply not open them. They may sound threatening, but nothing is harm until they are proven so.
2. Avoid certain email accounts: yahoo (the worst). Please use the one from your internet provider. If necessary, create several of them. Gmail is okay, but i avoid them, and create new email account using my internet provider.
3. Be careful not to share personal informationincluding social security #, birthday, bank/brokerage account number, (certainly) password in Non-secured email unless you absolutely sure of the recipients. That is how someone can create identity theft on your behalf.
Sudden Flood of Spam emails
I like the plan to use protonmail and will create an email account and use it with all the sites I interact with so only truly junk mails will go to hotmail account and I will close it after monitoring for few months.
B