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After their son's death, Dan and Dorothy Kearns said they were horrified to learn that their panicked 20-year-old repeatedly tried and failed to get in touch with Robinhood about his negative account balance of $730,000.
College student Alex Kearns mistakenly believed he owed that staggering sum of money and took his own life last June after his desperate pleas to Robinhood went unanswered, according to his family. Alex left a note that signaled confusion about his negative Robinhood balance....
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Also RH has no phone support that could have prevented this tragedy.