This is a serious issue for older investors. I share this information FWIW. It’s new to me, and so I have no opinions or advice or personal experience to share.
From TRP: “A trusted contact is an individual identified and selected by the account owner who can be contacted by the financial firm if something seems amiss. For example, if the firm is concerned that the account owner is no longer able to handle their financial affairs , if the account owner cannot be reached, or if there is a reason to suspect fraud or financial exploitation, the firm is authorized to reach out to the trusted contact for guidance. Additionally, the financial firm can temporarily withhold the disbursement of funds or securities while any matters are being investigated. The firm is authorized to share transaction information, specific securities, beneficiary designations, and the account owner’s contact information with this individual. So, it is important that the account holder select someone he or she fully trusts.”
https://www.troweprice.com/personal-investing/planning-and-research/t-rowe-price-insights/retirement-and-planning/personal-finance/the-benefits-of-a-trusted-contact.html
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This seems to be a relatively new (and voluntary) provision, imposed on the financial services industry by government regulatory edict in an attempt to protect older more vulnerable individuals from fraud. It’s not unique to TRP (although others may implement it somewhat differently). FYI - At TRP the process of setting this up can be done online after logging in to your account.
Comments
FINRA may have caused some changes, but; from my recall back into the 1980's these broad choices (below) at Fidelity have been in place. At one time I had full authorization to 5 accounts outside of the immediate family, including changing (buy/sell) investment holdings.
This is Fidelity's area for these features.
--- Authorized Access
You can grant other individuals the right to view and/or manage your accounts. There are four levels of authorized access: Inquiry Access, Limited Authority, Full Authority, and Power of Attorney (POA).
Edit authorized access
--- Account Registration
Events and changes in your life may require you to update the registration or owners on your accounts. You can make most changes online.
Edit account registration
Take care,
Catch
I’ll note that the article by a CFP explaining / discussing it (on T. Rowe’s website), which I linked above, is dated October 2019.
https://www.sec.gov/oiea/investor-alerts-bulletins/ib_illness.html
This is something fairly new and is different from the usual levels of access. It's closer to Fidelity's "Request for Duplicate Statement."
https://www.fidelity.com/customer-service/how-to-duplicate-statements
I know about this for two reasons. One is that a friend has been getting these statement for years for his father. Unfortunately when the friend (not the father) moved, he didn't update addresses and missed a statement saying that a LTC policy was about to lapse. Fortunately the insurance company was accommodating and reinstated the policy.
The other reason is that I've been sent a couple of forms asking if I'd like to name a trusted contact. The forms said (or I researched) that they were required to be sent to those over age 65 or whom the institution had reason to be concerned about. (Oct 2016 article.) Not being 65 I took a bit of umbrage at the idea that my financial acumen was suspect.
Still, it's a good idea to put something like this in place before you really need to. At least if you haven't already given someone durable POA.
I’d imagine moving 100% into cash one day and than moving (or attempting to move) it all back into equity funds a day or two later might qualify. But perhaps an 85-year old deciding to invest everything in an aggressive EM fund might also be enough to prompt a call?
One supposes the govt. gurus who pushed fiduciaries into this also provided some appropriate guidance ...
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PS - Time to get back searching for the house keys ... I know they’re here somewhere ...
I have your keys...............asked you not to have that "extra" scotch.........
It is not a matter of IF, but WHEN.