From the NYT: A glimpse into the inner workings of Amazon. Half of U.S. households now have an Amazon Prime account. Amazon’s own shipping network (planes, trains and automobiles) exceeds the size of UPS and FedX combined. Machines determine which workers should be retained, promoted or fired.
Excerpt:
Automated dismissals are a feature, the letter said, not a flaw. “Amazon’s system,” the lawyers wrote, “automatically generates any warnings or terminations regarding quality or productivity without input from supervisors.” Amazon says termination decisions are ultimately made by managers.https://www.nytimes.com/2019/11/30/business/amazon-baltimore.html