FYI: The 5,400 banks in the U.S. are in fierce competition to keep their current customers satisfied and to attract new deposits. Local banks need to demonstrate their advantages in regards to customer service, accessibility and financial advice to compete with better interest rates online banks can offer on savings.
Forbes partnered with market research firm Statista to produce our second annual look at the Best Banks In Each State to gauge whose customers gave their banks the highest grades. More than 25,000 customers in the U.S. were surveyed for their opinions on their current and former banking relationships.
Financial institutions were scored on overall recommendations and satisfaction, as well as five subdimensions (trust, terms and conditions, branch services, digital services and financial advice).
Regards,
Ted
https://www.forbes.com/best-in-state-banks/#5ecc011a5873
