Here's a statement of the obvious: The opinions expressed here are those of the participants, not those of the Mutual Fund Observer. We cannot vouch for the accuracy or appropriateness of any of it, though we do encourage civility and good humor.
FYI: The idea that satisfied customers and satisfied investors can be related isn't far flung. Rather, it's accessible in exchange traded fund form via the American Customer Satisfaction ETF (cboe:ACSI).
