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Vanguard Tumbles In Customer Satisfaction After Digital Snafus

FYI: (This is a follow-up article.)

Vanguard Group, famed for its low-cost investment products, just broke out of the pack in a consumer satisfaction survey. But not in a good way.
Regards,
Ted
https://www.bloomberg.com//news/articles/2018-11-13/vanguard-tumbles-in-customer-satisfaction-after-digital-snafus?srnd=markets-vp
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