Not a good day; problems with three different places:
1. Vanguard Flagship (FWIW, I'm not) - their webpage says that you get 25 free TF fund trades (or stock or ETF, but those are common). But their rep told me that you don't get TF free trades. Not to worry, they're going take the free TF trades off the webpage. ISTM these free fund trades was one of the few reasons to aim for Flagship status.
2. Bank of America email (in)security: I set up travel notices for credit cards with a few banks. Two emailed me with relatively benign messages about their having gotten travel notification. Bank of America sent email through an insecure channel containing my travel dates and locations. Burglars everywhere are rejoicing.
3. Schwab local office has no notary on staff. So they can't notarize their own forms.
On the positive side, I got the Schwab paperwork notarized at the community bank down the block. Unlike the TBTF banks, they didn't ask me if I banked with them (though I do). Even though they recently merged with another community bank, they're keeping focused on serving the neighborhood and they're not downsizing staff.
